Within the Contact section of your system, you may delete contacts from time to time for various reasons. Perhaps the information is outdated, they’re no longer a customer, the lead went ‘cold’, etc. You may accidentally delete someone you didn’t mean to delete, and you can restore that deleted contact back into the system. Here’s how:

Step 1: Deleting Contacts

• Within the Contacts section, you may check one or more records, click the trashcan icon, and delete the record(s).
• You may also delete an individual from within their Contact Record.

Step 2: Restoring Contacts

There are a few options for restoring contacts - individually or using a bulk action.

Individually Restore Contacts: This is the option for individual contacts you wish to restore one at a time. You may check multiple contacts to restore as well.

• Navigate to CRM > Restore Contacts.
• Click to check the box next to the Contact(s) you wish to restore.

• Click the “Restore” button in the top right.
• Click Confirm in the popup window to confirm the restoration.
• Now the contacts will be back in your Contacts list.

Bulk Action - Restoring Contacts: This option is used for restoring contacts that were deleted in bulk. 

• Navigate to CRM > Bulk Actions
• Using the Actions menu, click the three dots to open up the menu.
• Click “Restore”

• The Contacts will be added back to your list.
• You will see the Status show as “Completed” once the process is done.